Please follow the steps below to return your order:
- "Submit a request" through the link below
- Select Return as topic and provide a return reason
- You will receive an email from our customer service with instructions and a return label
- Follow the instructions and print out your return label
- Contact the specified courier and have the order returned
Please note you will need to send back your order within 30 days from receiving it. Daniel Wellington will not accept any returns after this period. Your item must be in the same condition as when you received it.
Kindly note that we do not offer the service of exchanging your items. If you wish to receive an exchange, please send back your order and place a new one at your own convenience. Any offer or campaign offered during the original purchase will still be honored when placing a new order - please contact us for more information.