You have the right to return products you have purchased directly from our website within 30 days of receiving the item. rders purchased from November 20, 2020 will benefit from an extended return period. These orders can be returned until January 7th, 2021. (In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.)
In interests of hygiene and safety, we do not accept returns or exchange of earrings.
Please note that products discounted under the 50% offer are also excluded from this return policy, as they cannot be returned or exchanged.
“Free” items (or any complimentary product or gift received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.
The free accessory offer is based on the amount of the original purchase. In case of a return where you no longer fulfill the criteria for the campaign offer and the gift is being kept, the free gift will be charged.
The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.
Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.
Kindly note that you may be subject to the shipping expenses in returning this package to us.
To learn how to return your package, please visit this link.