You have the right to return products you have purchased directly from our website within 30 days of receiving the item. In the event you would like to return your purchase, all items need to be returned if you ordered a gift set (bundle).
In interests of hygiene and safety, we do not accept returns or exchange of earrings.
“Complimentary” items (or any free product or gift received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.
The campaign offers are based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.
Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.
To learn how to return your package, please visit this link.