If you have not received your order confirmation email within 10 minutes of placing your order, please note that it can be due to one of the below reasons:
- Incorrect email address: the email entered may be misspelled or incomplete.
- Unsuccessful order: this usually happens due to unsuccessful payment.
- High traffic on the website: during peak season, it can take up to 48 hours to receive your order confirmation email
To investigate your case and further assist you, please contact our customer service here.