Returning an order from the US or Canada?
If you're returning your order from the US or Canada, please register the return via our Returns Portal:
- United States – https://return.danielwellington.com/us
- Canada (EN)– https://return.danielwellington.com/ca_en/start
- Canada (FR)– https://return.danielwellington.com/ca_fr/start
Returning an order from outside the US or Canada?
- "Submit a request" through the link below
- Select "Return" as the Topic, provide a return reason, and submit your request
- You will receive an automatic email with your return instructions
- Follow the instructions and create your return label
- Return your order to us via our courier UPS
Kindly note that Daniel Wellington is not responsible for any items lost during the return shipping if you choose to return the package by yourself. Therefore, we strongly recommend that you return your order using the return label and instructions provided by our customer service.
For more information about our Return Policy please go to this link.