You have the right to return products purchased directly from danielwellington.com within 30 days of receiving the item(s) for a full refund.
The product(s) must be unused – in original packaging with labels and protective stickers intact - and still in the same, new condition as when received.
Products purchased directly from danielwellington.com can be returned to our warehouse using a pre-paid shipping label, which we will provide. Kindly note that items cannot be returned to a local retail store.
Returning an order from the US?
If you want to return your order inside the United States, please register the return via our Returns Portal using this link and follow the instructions.
Returning an order from outside the US?
- "Submit a request" through the link below
- Select "Return" as the Topic, provide a return reason, and submit your request
- You will receive an automatic email with your return instructions
- Follow the instructions and create your return label
- Return your order to us via our courier UPS