You have the right to return products purchased directly from danielwellington.com within 30 days of receiving the item(s) for a full refund.
The product(s) must be unused – in original packaging with labels and protective stickers intact - and still in the same, new condition as when received.
Products purchased directly from danielwellington.com can be returned to our warehouse using a pre-paid shipping label, which we will provide. Kindly note that items cannot be returned to a local retail store.
Please follow the steps below to return your order:
- "Submit a request" through the link below
- Select Return as topic and provide a return reason - send email
- You will receive an automatic email with your return instructions
- Follow the instructions and create your return label
- Return your order to us via our courier UPS