How do I return my order?

Please follow the steps below to return your order:

1. "Submit a request" through the link below
2. Select Return as topic and provide a return reason
3. You will immediately receive an automatic email with return instructions.
4. Follow the instructions and create your return label
5. Have 3 copies of your commercial invoice found in the instructions ready when sending your return
6. Return your order to us using UPS

TERMS:

Please note you will need to send back your order within 30 days from receiving it. Daniel Wellington will not accept any returns after this period. Your item must be in the same condition as when you received it.

Kindly note that we do not offer the service of exchanging your items. If you wish to receive an exchange, please send back your order and place a new one at your own convenience. Any offer or campaign offered during the original purchase will still be honored when placing a new order - please contact us for more information.