You have the right to return products purchased directly from danielwellington.com within 30 days* of receiving the item(s) for a full refund.
The product(s) must be unused – in original packaging with labels and protective stickers intact - and still in the same, new condition as when received.
Products purchased directly from danielwellington.com can be returned to our warehouse using a pre-paid shipping label, which we will provide. Kindly note that items cannot be returned to a local retail store.
Read more about our Return Policy here.
If you want to return your order, please "Submit a request" through the link below.
If you are returning from Singapore, Thailand, the Philippines, Vietnam, Indonesia, or New Zealand, please register the return via our Returns Portal using this link and follow the instructions.
*Please note that the acceptable return period of 30 days may change depending on the campaign.