How do I track my order? Within 1-2 business days of placing your order, after it has been scanned at a MyPacco sorting facility, you will receive an e-mail from MyPacco containing your package’s tracking information. To track your package, simply contact us. Related articles When will I receive my order? Was my order successful? From where are your products shipped? Why have I not received an order confirmation by e-mail? Do you ship to my country?