If you receive your package and it is not what you ordered, please contact us immediately and provide us with the following:
- Picture of the item(s) you received together with the delivery note (Please make sure that the details are clear and visible)
- If a watch was ordered, please provide a picture a clear of the back of the watch
- If a ring was ordered, please provide a clear picture of the serial number found in the inner part of the ring
We will do our best to assist you further. One of our representatives will get back to you as soon as possible within 1-2 business days. In the meantime, we suggest you to refer our sizing guide.