We want you to keep using your timeless Daniel Wellington watch for many years to come. If you are located in the United Kingdom, service and repairs for your Daniel Wellington watch are handled by our trusted partner Swico Watch Service Centre. If the service is within warranty, the watch will be repaired at no cost. Otherwise, Swico Watch Service Centre will provide you with a quote, based on the type of repair needed. Please visit Swico Watch Service Centre’s homepage and follow the instructions to get your watch repaired Swico.
Replacement of changeable straps are handled directly by Daniel Wellington. You can purchase changeable straps directly from the Daniel Wellington site. If the changeable strap was defective or if you have issues with other products than watches, please contact Daniel Wellington Support for guidance.
If you need any help or have any questions during the first 30 days after you have received your watch, please contact Daniel Wellington Support.
OTHER COUNTRIES
If you are located outside of the United Kingdom we kindly ask you to please contact Daniel Wellington Support for guidance.