Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return.
We appreciate your understanding that, although we work as quickly as possible, it is possible that this process may take several business days to complete.
Kindly observe that Daniel Wellington is not responsible for any items lost during the return shipping. Therefore, we strongly recommend you to use registered mail and provide us with the tracking number of your returning package.