You have the right to return the products you have purchased on our website within 30 days of receiving them.
The product(s) must be unused - in the original packaging with all labels and protective stickers intact - and in original condition as delivered.
Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made. At this time it is not possible to return products purchased online to a Daniel Wellington retail store.
Please follow the steps below to return your order:
- "Submit a request" through the link below
- Select "Return" as the topic and provide a return reason
- You will immediately receive an automatic email with return instructions.
- Follow the instructions and create your return label
- Return your order to us using UPS