If you receive your package and it is not what you ordered, please contact us immediately and provide us with the following:
- Picture of the item(s) you received together with the delivery note (Please make sure that the details are clear and visible)
- If a watch was ordered, please provide a picture a clear of the back of the watch
- If a ring was ordered, please provide a clear picture of the serial number found in the inner part of the ring
We will do everything we can to correct our mistake as quickly as possible.