All orders shipped to countries located outside of the EU, other than the United States, Hong Kong and India will go through the local customs in the country of delivery. You will not need to complete the customs clearance process yourself. For your convenience and to ensure the fastest delivery possible it is handled by our courier UPS.
For orders to Russia and Ukraine, please note that you may be responsible for confirming details to UPS to complete the customs clearance. Within three business days of sending your shipment, you will receive a link via SMS/text message from UPS to submit the requested info. You will need to confirm your passport number and the date of issue.
Kindly note that UPS may also require additional info from you. This may include, but is not limited to, a copy of your passport, an invoice confirming your purchase, and a proof of payment. Should you need to submit an invoice of your purchase, please contact us, and we will be happy to provide it for you. If you have not received this text message, please contact UPS directly with your tracking number.
Daniel Wellington will for orders to countries outside the EU and other than the United States, Hong Kong and India, not charge you for any VAT. You are instead subject to paying local taxes and duties during delivery of your order. Daniel Wellington cannot estimate these fees. Please contact your local customs office or UPS directly for further info.