Watches
Jewelry
Gift
User Guides
Frequently Asked Questions
Order & Delivery
Order & Delivery
Change & Cancel
How do I cancel my order?
Can I change my order?
Can I change my delivery address?
Delivery
When will I receive my order?
Can I pick up my package from a pick-up point?
I have received the wrong product/size - what do I do?
My order is delayed, what can I do?
I haven't received my order yet - what do I do?
Shipping
From where are your products shipped?
How do I track my order/ What is the status of my order?
Is shipping free?
My order is a gift - can you remove the invoice?
Order Status
Does the watch come with a strap?
How do I place an order?
Was my order successful?
Why have I not received an order confirmation by e-mail?